Warranty & After-Sales Support

Warranty handled by NX, locally

Electrical tools bought from NX — clippers, trimmers, dryers and other salon equipment — are covered by a warranty handled directly by NX in Kuala Lumpur. You deal with us, not an overseas brand office, and nothing needs to be shipped abroad.

Coverage

The warranty period varies by product, typically between 1 and 12 months. Your exact coverage is confirmed at the time of purchase.

How to claim

WhatsApp +60 16-297 6299 or bring the item to our Sungei Wang Plaza outlet with your proof of purchase. Ask us about spare-part availability for your model — we support the tools we sell.